Hospital trust apologises to family

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The latest news in your area

The NHS trust which runs Boston’s Pilgrim Hospital has apologised to the family of a woman who suffered a series of ‘mistakes’ as a patient there.

United Lincolnshire Hospitals NHS Trust (ULHT) has just paid out £1.2 million to the family of Tracey Hughes who was treated at the hospital after breaking her leg in a fall in her garden seven years ago.

The catalogue of errors that followed left her family jobless and homeless.
A spokesman for ULHT said: “We have apologised to Ms Hughes and her family and recognise that there were aspects of her care which did not meet the high standards that we expect to deliver.

“The Trust is pleased that the claim has been brought to a mutually satisfactory conclusion and hopes that the agreed settlement will provide Ms Hughes with some security for the future.

“Any issues relating to quality of care for patients are taken very seriously and we continuously strive to improve our services.”


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