Disabled access to Boston’s railway station has been called into question by those who have had difficulties using the facility.
People who suffer from mobility problems have complained that they are unable to get from one platform to the other without heading out of the car park, over the railway crossing and through a gate on the other side – as the only other way over is via a bridge with steps.
East Midlands Trains, which runs the Station Approach site, said access had been improved over the last year, and there was now step-free access to both platforms, but some people have called for better access.
Station user Rosemary Singleton said: “I use a walking stick and my mum uses a wheelchair. We have to go out onto the main road, get over the line and down the other side. It’s not good for many disabled people. It’s not something that should be going on.”
A ramp which went over the line has now been removed.
A spokesman for East Midlands Trains said £250,000 was spent on improving access across its network every year, adding: “ Over the past year, we have improved access to Boston station through the installation of automatic doors and a ramp providing level access for Nottingham-bound trains.”
Roger Fixter, chairman of he Boston Disability Forum said he understood why people were having problems at the station.
He added: “It is a bit of a drag and it is a problem, because everything is on the Grantham platform. The trouble is I don’t know what could be done about it. I think it is something worth bringing up.” Mr Fixter said he could recall the ramp which went over the train lines at the end of the station where the platform slopes down, but said he thought it may have been removed for safety reasons.