Hospital bosses have recruited a new team that aims to help speed up the work of Pilgrim Hospital’s A&E department.
The ‘Acute Care Practitioners’ will help give a faster assessment to people attending the department and treat those with minor complaints and injuries.
The team – full of specialists from a variety of backgrounds – will be on hand seven days a week during the department’s busiest times.
They will particularly focus on people with complaints such as sprains, fractures, soft tissue injuries and eye problems, as well as other more minor issues, freeing up doctors for patients with more life-threatening conditions.
Janine Rennie-Lovley, acute care practitioner, said: “This is an exciting opportunity to make a significant difference to the patients’ experience within the emergency department. By promptly assessing our patients’ needs we can initiate essential therapy and request investigations in a timely fashion.”
The service boosts the Ambulatory Emergency Care (AEC) unit, which was established to fast track treatments to prevent people having unneccesary overnight stays.
Helen Callaghan, nurse consultant in emergency care, said the new service would be the ‘gold standard’.
MP Mark Simmonds said: “Significant improvements have already been made but these acute care practitioners will provide additional support to hospital staff. I am pleased that Pilgrim is implement new ways of treating patients, meaning the service is more efficient and effective.”