Hospital’s quality of care comes under fire

THE quality of care at Boston’s Pilgrim Hospital has come under fire from independent inspectors – with the threat of closure of services if improvements are not made.

The Care Quality Commission (CQC) has launched a scathing attack on the organisation responsible for running the hospital, the United Lincolnshire Hospitals NHS Trust.

Following a visit it stated ‘the trust was not taking appropriate steps to ensure that people receive effective, safe and appropriate care to meet their needs’.

And the CQC has demanded action be taken – threatening closure of services if the Trust does not comply.

But the Trust has promised to ‘respond immediately to the concerns raised’.

The CQC has demanded action be taken said ‘care plans did not always reflect the needs of patients; and risk assessments in relation to falls, pressure sores and nutrition did not always provide enough detail, or contain clear actions to minimise risk’.

It adds ‘people were not always given the support they needed to eat and drink’.

The CQC has demanded the Trust take immediate action to ensure patients receive the assessment and support necessary to get the care they need.

The Trust must fully address these issues by May 31.

If managers fail to comply, the CQC has stated the next steps may include prosecution or closure of services.

Any regulatory decision which the CQC takes is open to challenge through a variety of internal and external appeal processes.

Chief Nurse at the Trust Sylvia Knight is promising action over the criticisms.

She said: “The Care Quality Commission provided us with immediate and comprehensive feedback which has enabled us to respond immediately to the concerns raised.

“The Trust will clearly be making sure that any improvements that we make are implemented across all of our hospitals and services.”

A spokesman for the CQC said a full report could be expected in the coming weeks.

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