It’s getting better...watchdog says Pilgrim Hospital has made progress

Pilgrim Hospital, Boston.
Pilgrim Hospital, Boston.

Pilgrim Hospital has been praised for its progress in the two years since it was found by the health watchdog to be failing across the board.

The Sibsey Road hospital was criticised in 2011 for a catalogue of failings in the way the site was run, including issues with the amount of staff and managing serious incidents.

However, two years on, The Care Quality Commission says the United Lincolnshire Hospitals NHS Trust (ULHT) site has complied with all the recommendations laid down after the initial investigation, and that improvements have been noted in all areas.

In a report published last week, the watchdog said: “We found the trust has complied with the recommendations from the investigation.

“The trust, particularly the governance team, has worked hard since CQC identified failings in the governance of the organisation.”

Inspectors found improvements in the patient experience, complaint management and safeguarding, among other things, but it was found that work still needed to be done to make sure new practices were embedded into the hospital.

The report said: “The patient experience work should be integral to other initiatives and not duplicate or be seen as separate.”

A spokesman for ULHT said the trust was ‘extremely pleased’ with the judgement from the watchdog.

The trust’s director of nursing Eiri Jones said in a statement: “Staff across the whole Trust have worked exceptionally hard over the last two years to implement improvements and the success we have seen is thanks to all members of staff.

“The CQC is clear that we have responded where issues were raised and moving forward we remain committed to the safety and quality of care, knowing that we need to maintain a continued commitment to further improvements.”