Pilgrim told to take improving action

IMPROVEMENTS are still needed at Pilgrim Hospital, according to a new report by the Care Quality Commission (CQC).

The Review of Compliance report, issued by the independent watchdog on August 25, follows concerns raised about the hospital earlier this year.

The report stated the Pilgrim was not meeting one or more essential standards.

‘Major concerns’ were raised regarding the management of medicine, particularly about the prescribing of and administration of sedative medicines known as benzodiazepines.

The report also asked the hospital to take improvement actions regarding the hospitals ability to meet nutritional needs and the care and welfare of people who use services.

It said: “Patients have individual care plans in place but sometimes they are not always detailed enough to ensure every patient is protected against the risk of receiving care or treatment that is inappropriate or unsafe.”

It also states that although patients have their needs assessed to protect them from inadequate nutrition there was a risk of dehydration as records were not always properly maintained.

However it has praised staff attentiveness and said most people they spoke to were very happy with the staff looking after them.

It acknowledged staff were making efforts to meet the nutritional needs of patients.

Chief executive of United Lincolnshire Hospitals NHS Trust (ULHT) Andrew North said the group had worked closely with CQC to provide the best care to all its patients and welcomed the commission’s conclusion.

He said: “We are especially pleased by the CQC’s findings about the attentiveness and care of our staff, and their efforts to meet the nutritional needs of patients.

“However, we recognise that there are still issues that need to be addressed and we have plans underway to achieve this.

“We will not rest until we provide consistently high quality care throughout the hospital. We are determined to ensure that Pilgrim is a hospital our staff, patients and public can be proud of.”