There is a new face among the more senior members of staff at a hotel in Boston, but it’s one they know well ...
Basil Fulton is now a fully fledged duty manager at the White Hart Hotel, in High Street, his place of work since May 2013.
The 22-year-old, who grew up in Boston, has taken on the role after successfully completing an in-house training course with the hotel’s owners The Coaching Inn Group.
Basil joined the business following a change in his career aspirations.
Having his sights set on becoming a chef, he studied catering at Boston College but then realised he was not hearing the call of the kitchen.
“I came to the conclusion that I was really a front of house person and much more at home meeting people through bar tendering and working in a restaurant environment,” he said.
So Basil went to work at the White Hart Hotel where his outgoing personality was soon recognised and he was invited to go on the company’s in-house duty managers training course.
“I got to work in all areas of the hotel from reception through to the restaurant, kitchen and housekeeping and even did night porter duties in order to gain an all round experience that was great.” he said.
“A duty manager has to be ready to step into any of the roles if needed and I was given further valuable training by helping out at other hotels within the group,” he added.
Now Basil has received his official duty manager’s qualification certificate from group chief executive officer of the Coaching Inn Group Kevin Charity.
It was presented to him at a special training award night ceremony held at The Three Swans Hotel, in Market Harborough, another Coaching Inn Group property.