What is the official Universal Credit helpline number?

What is the official Universal Credit helpline number?

Unsure of how to apply for Universal Credit, where to receive free help with your application or how to complain about the outcome of your claim?

These and other key questions are answered here for claimants in England, Wales, Scotland and Northern Ireland.

Calls to 0800 numbers from landlines and mobiles are free.

9. How much will calling the official Universal Credit helpline cost?

Calls to 0800 numbers from landlines and mobiles are free.
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Since April 2019, Citizens Advice is offering a new Help to Claim free service as part of a 39m nationwide project. Independent advice about completing applications is available face-to-face, over the phone or via webchat.

10. How else can I get help with my Universal Credit application?

Since April 2019, Citizens Advice is offering a new Help to Claim free service as part of a 39m nationwide project. Independent advice about completing applications is available face-to-face, over the phone or via webchat.
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0800 144 8444.

11. What is the Citizens Advice helpline number for England?

0800 144 8444.
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0800 024 1220.

12. What is the Citizens Advice helpline number for Wales?

0800 024 1220.
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