Disabled shoppers call for leniency over parking fines

Helen Turner
Helen Turner

Disabled shoppers are calling for leniency over the strict parking enforcement at a Boston store – after being stung with £100 fines in the post.

Spalding woman Helen Turner, who suffers with a rare muscle-wasting illness, was 24 minutes over the allocated 90 minutes given to customers using the car park at B&M Bargains in Lawrence Lane, Boston.

She parked there and shopped in the store on August 10, unaware of the strict parking policy.

“I feel as though I am being penalised because I can’t shop quickly,” she said. “I wonder how many other people have been caught out by this?

“It takes me an awful long time to get around as I get so worn out and I have to go back to the car for a rest.”

She added: “I only shopped in that store, I didn’t go anywhere else, but I won’t be going there ever again.”

The private car park, once run by Boston Borough Council, now belongs to Tesco Holdings and is managed by G24 Ltd. B&M Bargains rents it.

Hubberts Bridge couple Richard and Joan Ladds were stung with two fines after parking there in August and staying for longer than 90 minutes. They had paid the first £60 fine and received a receipt from G24 Ltd – the same day a second fine arrived in the post.

“I think it’s absolutely disgusting,” said Mr Ladds. “I’ll not shop in Boston any more.”

A sign at the car park’s entrance states it is private and charges apply. Cameras clock the times of drivers as they enter and exit the 
car park.

Other signs state ‘customers parking only’, ‘90 minutes free parking’ and give details about the £100 parking charge, reduced to £60 if paid within a certain time.

The Standard contacted G24 Ltd which suggested drivers wanting to appeal a parking fine should write to their complaints department, where they will ‘review every case individually and respond in writing to the driver’.